I notice that the Driver and Vehicle Licensing Agency (DVLA) are making a big deal of the option we now have of buying car tax online or by phone. In my case I've obtained my new tax from the post office in the usual way. Although my main reason is to assist in maintaining the viability of my local post office there are financial incentives as well. To guarantee that you will be able to display a tax disc by the start of the month you have to go online or phone at least 5 days in advance, I can get my tax at the last moment from the PO. Payment on line or by phone is by credit card (for which privilege you have to pay an extra £2.50!) or by debit card. Phoning involves an 0870 number, normally these are expensive but, significantly, they dont say what the phone rate is. I accept of course that electronic transfer of money has to be cheaper than other means but is this best for the customer? The first paragraph on their leaflet is headed "What's the easiest way to renew my tax disc?". Once again they are intent on taking custom away from the post office!